SUPPORT STATE

Support is being prepared.

The public support channel is being prepared. Find the current help, account, status, and policy information without relying on an unverified inbox.

A verified public support email and response-time commitment are not available yet. Paid checkout remains closed.

Find the right information

Request failedUse the documented status codes and context checks.
Account or key accessUnderstand local backups, import, and the lost-key boundary.
Credits or a payment questionRead reservation, settlement, and reversal behavior alongside the refund policy.
Service availabilityCheck liveness, inference readiness, and payment rails separately.

Protect sensitive information

Do not send your API key, password, wallet material, identity documents, or private prompt content to an unverified channel. There is no recovery by account ID alone.

Start with the FAQ and API guide. The privacy notice and Terms explain the private-beta boundary.